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View Article  Impending doom and the death of old media. Good times!

msnI spent the afternoon with a few hundred other Canadian digi-types at the first-ever  Sympatico-msn Digital Ad Summit. First off, props to those mesh-sponsoring msn kids for pulling off a very strong event (nice work, Patrick - and thanks for the invite) and for attracting a very tech-savvy crowd. As a co-founder of mesh, and other big events in past lives, I have a deep appreciation of the, um, challenges of event production and this one came off very well.

Also kudos for presenting a very strong line-up, though I must say that Bob Garfield was a disappointment. I was actually really looking forward to hearing the whole Chaos Theory he espouses (and I subscribe to) regarding the implications of the turmoil in mass media, broadcasting and advertising. Unfortunately, he likely should have been stopped at the border. His talk, while rich in good stuff, was overshadowed by a condescending tone, out-of-touch Canada vs. US quips and punch lines which fell tortilla-flat. He seemed tremendously out of touch with the fact that his audience were among the most tech with-it folks in Canada. As opposed to those in, oh I don't know, North Korea, who might have been more likely to marvel at his digi-smart pronouncements. Shame.

That said, Steve Rubel kicked it (he's back in 2 weeks at mesh) as did Jeff Cole (whom my wife and I will have the pleasure of dining with tomorrow night. Oh boy, talking 'net future with the man presiding over all that data, while enjoying a nice bottle of Rioja? I'm like a kid with candy :-)). The gentleman from France who discussed mobile and media was fascinating, and while they are clearly miles ahead over there, I still can't get past thinking that we are at least three years away from it really taking off here.

Mark was there with me and shares his thoughts on Cole's talk. In all,  it was a great and thought-provoking event.

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View Article  Travel Google = Troogle

I've thought a lot about Google taking a serious run at the Travel category over the past few years. Mostly because that's part of what I was paid to do, and also because it makes a lot of sense. So I was interested to see Mathew Ingram's piece in today's Globe and Mail (which seems to have spun out of this blog posting) where he talks at length about the prospect. For the most part, I think he got it right.

For one thing, Google certainly has designs on being a portal, if their recent moves with Finance and Real Estate are any indication. Beyond that, their competitors are already there in Travel, sorta, with Yahoo!FareChase leading the way and msn Travel (in typical Microsoft fashion) representing a half-step towards a fully integrated travel "thing". As well, there is a lot of money at play, both from an ad and a distribution cost perspective, and they have reason to want to maximize it. Finally, if they have been nervous about upsetting the ad-revenue apple cart in the travel category (huge numbers) that nervousness has likely been reduced by things like IAC's purchase of Ask.com. IAC maintains a controlling interest in Expedia, and with this purchase is both a big customer of, and a direct competitor to, Google.

However, I think that there is a big difference between Google ramping up their travel "experience" and them actually fully taking on the OTAs. In terms of them having some multi-site search experience and sending traffic from that to an OTA or a supplier (airline, hotel etc.). that seems like a pretty obvious thing. Suppliers would love it, and the competitive gauntlet has already been thrown down.

But actually selling travel? Yikes. Why would they? Call centres, rules and regs, etc. etc. Easier to just further solidify their role as gate-keeper, and take advantage of the lack of loyalty and brand meaning that these guys have to crank out the ad money.

Also, worth noting that most of this applies less here in Canada. For a bunch of reasons, the OTA and Supplier landscape is different and it is less likely that the existing dominant players here (Expedia.ca, AirCanada.com and WestJet.com) would suffer or benefit much from such a move by Google. Why? Well, the competition is lighter here, they often have exclusive inventory, offer pricing of global inventory in Canadian dollars, work better and have brand meaning that brings a lot of business direct.

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View Article  Blogging for profit? You better believe it...

meshI just wrote the following over on the mesh blog. I sort of liked it, so I thought I'd add it here, too:

Lots of talk today about whether money can be made from blogging, with the WSJ publishing a story on it (just the type of story to get the often-inward-looking blogosphere fired into a navel gazing frenzy. But I digress :-)).

I guess it sort of depends on who and how you ask, right? I mean, if you were to ask many of the folks coming to speak at mesh, who happen to blog, whether "blogging makes money" many of them would likely say "Not directly, but indirectly? You better believe it."

I mean, think of the untold millions spent on traditional advertising and PR to create just the type of profile and voice that some people have built for themselves and their businesses via blogging and social media. How can you tally the value of creating your own soapbox? In traditional media, I guess overall marketing efficiency metrics are viewed as the most important gauge of the effectveness of spend, but can one really say, categorically, that traditional PR "makes money"? It's tough. But when put in that context? Wow, blogging "makes money" in spades.

Does it do so directly? Not often. Just like only PR practicitioners, by a tight definition, are the only ones who directly "make money" from PR. But indirectly? Bloggers, their organizations and PR firms Clients, without question.

That's the way to look at it, I think.

Dave Winer comments here, mesh speaker Paul Kedrosky here, and mesh speaker Scott Karp here. Mark thinks aloud here, Mathew has some great points here.

Certainly food for discussion in the marketing and PR streams at mesh.

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View Article  Mass marketing and micro-audiences: *Still* The Next Great Divide?

This is something I want to get into more deeply, but for now Steve Rubel has a great wrap-up on a session he attended this morning with a bunch of US broadcasting, advertising and marketing execs. The gist? In the US, some of the biggest TV execs still can't wrap their heads around the idea of micro-markets - not really, anyway - and some big marketers are getting ready to take a leap.

All by way of putting the challenge that all these media changes are creating for those who need to deliver a message and those who, historically, have been paid to do that in quantity into yet more perspective.

Hopefully this is something we will dive into more deeply when Steve joins me on-stage 1:1 at mesh on May 15th and 16th in Toronto.

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